No Refund, No Returns Policy

Welcome to MacLofts! We appreciate your business and strive to provide the best products and services. Please read our No Refund, No Returns Policy carefully before making a purchase.

1. General Policy

At MacLofts, all sales are final. We do not accept returns or provide refunds for any products or services purchased through our website, www.maclofts.co.uk. By completing a purchase, you agree to these terms.

2. Made-to-Order Products

All our products are made to order, ensuring that each item is crafted specifically to meet your requirements. Due to the custom nature of our products, we cannot accept returns or offer refunds once an order has been placed.

3. Scope of Policy

This policy applies to all products and services offered on our website, including but not limited to:

• Products / services

4. Exceptions

While our general policy is no refunds or returns, we may consider exceptions under the following circumstances:

• If the product received is defective or damaged upon arrival.

• If the service provided does not match the description or agreed terms.

In such cases, please contact our customer service team within a day of receiving the product or service to discuss potential resolutions.

5. How to Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

• Email: Michael@maclofts.co.uk

• Phone: 07391314479

6. Changes to This Policy

MacLofts reserves the right to modify or update this policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our terms.

7. Acceptance of This Policy

By making a purchase on www.maclofts.co.uk, you acknowledge that you have read, understood, and agree to be bound by this No Refund, No Returns Policy.

Thank you for your understanding and cooperation.